Pricing

Get started with our
6 month trial program.

You are interested in testing MATE, but don't want to sign up for an annual license right away? We get you covered! For companies and teams planning 10 or more events per year we offer a 6 month trial period.

1.800 € - All features*. Dedicated support. No risk.
* except API access and custom integrations

Select the right plan
for your business

You are an agency and want to organize events for your clients? Please contact Sales.

  • Essential

    For small teams that are looking to get started with event management and are not hosting a lot of events.

    Starts at $399 per month, billed annually
    • Unlimited events per year
    • Unlimited guests per year
    • 1 user (max. 3)
    • Max. manifold size: 2000 contacts
    • Online support

    • Guest list management
    • Event Communication
    • Guest Registration
    • On site check-in
    • Basic reporting
  • Complete

    Ideal for teams up to 10 teammates looking to scale and optimize their digital event management.

    Starts at $999 per month, billed annually
    • Unlimited events per year
    • Unlimited guests per year
    • 3 user (max. 10)
    • Max. manifold size: unlimited
    • Online, chat & phone support

    All the benefits from Essential, plus:

    • New Virtual Event Platform
    • Custom domain & email adress
    • Scheduled email campaigns
    • On-site badge printing
    • Advanced reporting
    • Remove MATE branding
  • Enterprise

    For larger organizations that require a streamlined and centralized event management for different departments.

    Custom tailored to your needs
    • Unlimited events per year
    • Unlimited guests per year
    • 5 user (max. unlimited)
    • Max. manifold size: unlimited
    • Tailored onboarding & support

    Everything from Complete, plus:

    • Visibility Groups
    • Custom roles & access rights
    • Embeddable overview page
    • Custom templates
    • API access & custom integrations
    • Dedicated Account Team

Feature overview & Plan comparsion


Features & Services
Essential
Book a demo
Complete
Book a demo
Enterprise
Book a demo
Account, User & Event administration
Events included unlimited unlimited unlimited
Guests included unlimited unlimited unlimited
Users included 1
(max. 3)
3
(max. 10)
5
(unlimited)
Additional User (per month) 29 € 49 € 75 €
Lite User (per month) nein x 25 € 25 €
Event tagging nein x ja ja
Visibility groups nein x nein x ja
Custom user roles nein x nein x ja
Embeddable overview Page nein x nein x ja
API access & custom integrations nein x nein x ja
Branding
Mailings in own CI (colors; logos; font) ja ja ja
Websites in own CI (colors; logos, font) ja ja ja
Custom email address optional ja ja
Custom domain for event websites optional ja ja
Remove MATE logo (e-mail & website footer) nein x ja ja
Check-in app in own CI (colors, logo) nein x nein x ja
Custom Email & Web Templates nein x nein x ja
Guest list managament
Essential Complete Enterprise
Easy Excel import ja ja ja
Custom guest attributes ja ja ja
Custom guest categories ja ja ja
Companion Management ja ja ja
Guest import via API nein x nein x ja
Event communication
Customized email campaigns ja ja ja
Multi-stage communication process ja ja ja
Professional email templates ja ja ja
iCal and Wallet Integration ja ja ja
Salutation editor for personalized salutations ja ja ja
Custom campaign templates ja ja ja
Bounce handling nein x ja ja
Detailed email log nein x ja ja
Integration custom e-mail templates nein x nein x ja
Multiple custom email addresses nein x nein x ja
Limited editing rights per user role nein x nein x ja
Guest registration
Event websites ja ja ja
Online registration ja ja ja
Custom registration forms ja ja ja
Professional website templates ja ja ja
Integrating your own privacy policy ja ja ja
Images, slideshow & video integration ja ja ja
Speaker, Guests of Honor & Sponsors Modules ja ja ja
Custom limitation of number of participants ja ja ja
Automatic registration deadline nein x ja ja
Integration of analysis and tracking software nein x nein x ja
Multiple custom domains nein x nein x ja
Integration of custom website templates nein x nein x ja
Limited editing rights per user role nein x nein x ja
On site check-in
On-site accreditation check-in app (iOS) ja ja ja
QR code checkin (also via Wallet) ja ja ja
Easy guest management/processing on site ja ja ja
Live attendance status evaluations ja ja ja
Online synchronization across unlimited devices ja ja ja
Offline functionality ja ja ja
Badge printing function nein x ja ja
Virtual Event Platform New
Essential Complete Enterprise
Reception Page nein x ja ja
Program module nein x ja ja
Live-streaming module nein x ja ja
Sessions module nein x ja ja
Virtual goodie-bags (through partner) nein x ja ja
Polls & Q&A nein x ja ja
Chat Integration nein x ja ja
Custom integrations (on request) nein x ja ja
Reporting
Basic reporting on event basis ja ja ja
Excel export of guest statistics (per event) ja ja ja
Cross-event reporting nein x ja ja
Security
Hosting loctation Germany Germany Germany
Hosting Location Email Service Provider Germany Germany Germany
100% DSGVO compliant ja ja ja
ISO and SOC certified data center (IBM) ja ja ja
Guaranteed accessibility 99,5 % 99,5 % 99,5 %
Service & Support
Support channels E-Mail E-Mail + Chat E-Mail + Chat + Tel.
Reachability Mo-Fr (9-18 Uhr) Mo-Fr (9-18 Uhr) Mo-Fr (9-18 Uhr)
Online help, knowledge base & tutorials ja ja ja
Onboarding within the software ja ja ja
Personal Onboarding & Training Phase nein x 1 Monat 3 Monate
Personal Customer Success Manager nein x nein x ja
Priority support nein x nein x ja
Employee training (excl. travel expenses) nein x nein x 1x inklusive

FAQ

Is there a minimum contract period?

Yes. The minimun contract period is 12 month

Do you have an offer for single events?

No. We do not have an offer for individual events, because the greatest added value for our customers comes primarily from the permanent use of MATE. For interested parties who would like to test MATE beforehand we offer our 6 month trial license.

Do you offer monthly payment?

Yes, a monthly payment method is also possible.

What happens when I hit my user limit?

In this case, you can upgrade to the next higher license at any time during the contract period. The contract period remains unaffected and we then charge the difference for the remaining contract period.

What payment methods do you accept?

Currently, all our customers pay by invoice. We are already working on offering other payment methods in the future.

Can I switch between plans during the year?

Yes, this is possible. The contract term remains unaffected and we charge the difference for the remaining contract term.

How long is the notice period?

Unless otherwise contractually agreed, the notice period is 4 weeks to the end of the term

What happens after the end of the trial progamm?

If you decide to continue using MATE, you can decide which license you want to continue using. Your Customer Success Manager will contact you in time to discuss your requirements and advise you on which license is best for you.

Do I have to cancel after the trial period if I don’t want to use MATE anymore?

No. The trial period ends automatically after 6 months without the need for cancellation.